We value your custom and strive to ensure that every order is dispatched complete, on time and packaged with care and attention. All prices include VAT, where applicable. We accept all major credit and debit cards including American Express, Visa, Mastercard and Maestro. Paypal is also available.
At checkout, address capture technology will automatically identify your address wherever you are in the world. Just start typing and your address will appear. A full range of shipping options will be offered and a click and collect service.
Delivery time in the UK, Europe and the Rest of the World will vary based on your chosen delivery service*. A range of delivery options will be provided, from Next Day** delivery through to 7-day International Delivery. All delivery charges worldwide will be automatically calculated in your cart from the best available rates, based on the delivery location, weight of order, and selected delivery option***.
Postage charges are offered from 'live' best available rates automatically at checkout****.
Free Delivery on orders over £50 in the UK. Countries included in this offer are England, Scotland, Wales, Northern Ireland.
Free Delivery on orders over £100 to Europe. Countries included in this offer are Austria, Belgium, Germany, France, Italy, Spain, Netherlands, Poland, Sweden, Denmark, Finland, Portugal, Ireland, Czech, Hungary, Luxembourg, Monaco, Guernsey, Jersey, Greece, Slovenia, Slovakia, Lithuania, Latvia, Estonia, Bulgaria, San Marino, Andorra, Faroe Islands, Greenland, Vatican City. Please check individual country websites for improved shipping rates.
Free Delivery on orders over £100 to the USA and Canada. Please check individual country websites for improved shipping rates.
Free Delivery on orders over £150 to the Rest of the World.
We deliver Worldwide. All Products are sold on Delivery Duty Unpaid basis. The customer is responsible for any import duties or local taxes. Please feel free to ask us if you are unsure.
Returns are allowed subject to our standard terms & conditions.
*Excluding weekends and public holidays.
**Next day delivery if ordered before 12 noon.
***For delivery of large quantities of bulk items, for example hair or fibre, an additional charge may be made on placing your order. You will be contacted with a revised price based on your location, and you will then have a choice of a refund or to proceed. This effects less than 1% of orders.
****The quoted postage cost is the price paid by you the customer (subject to free delivery offers). The actual postage cost may be slightly higher or lower than the price paid. If higher, no further charges will be taken from you the customer. If lower, no refund of charges will be available and will be a contribution towards packing costs.